For the fastest possible solution to your problem, we recommend you first review our on-line help files, FAQ or user forum.

If these don't solve your problem, then please contact us.

NRLComputers are always happy to assist you in any way we can. We provide support to both licensed and non-licensed customers, so even if you are just evaluating our product, we will certainly answer any question you may have (You can expect to receive a reply to your question within 24 to 48 hours).

Support for your own custom scripts used on remotely scanned machines is limited and we reserve the right to ask you to exclude these from your scans and replicate the issue(s) prior to support requests being logged.
We will make available any custom scripts or packages we may have free of charge within our forum for specific purposes such as patching or managing large estates.

We respond to Premium Support customer enquiries within 24 hours (Monday to Friday 0900-1700 GMT). Contact us for details.

We aim to respond to all other customer enquiries within 48 hours (Monday to Friday 0900-1700 GMT).